O Albergue de Fene

Booking request terms and conditions

1. Data controller

In compliance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights, you are informed that:

Data controller:
O Albergue de Fene / María Obdulia Sanmartín Acción
Tax ID (NIF): 33842091Y
Bouza da Pena Nº9, Maniños-Fene, A Coruña, Spain
Contact email: info@alberguedefene.com

2. Purpose of data processing

The personal data provided through the booking request form will be processed for the following purposes:

  • To manage the booking request submitted by the user.
  • To contact the applicant to confirm availability, prices and stay conditions.
  • To administratively manage the booking in the event of confirmation.
  • To comply with legal obligations applicable to accommodation establishments.

The legal basis for processing is:

  • The data subject's consent.
  • Pre-contractual measures requested by the user when submitting the booking request.
  • Compliance with legal obligations applicable to accommodation establishments.

3. Data retention

Personal data will be retained for as long as necessary to manage the booking request and, if confirmed, for the periods established by law for tax, administrative and public safety purposes.

4. Data disclosure

Personal data will not be disclosed to third parties except where required by law.

If the booking is confirmed, certain data may be disclosed to the competent authorities in matters of public safety, in accordance with the regulations applicable to accommodation establishments.

5. Mandatory traveller registration

In accordance with current Spanish regulations on traveller registration in accommodation establishments, guests must provide the data required for the check-in form.

This data may be disclosed to the State Security Forces through the official accommodation registration platform.

6. Booking request and confirmation

Submitting the form constitutes a booking request and does not imply automatic confirmation.

The establishment will contact the applicant to confirm availability, final conditions and confirmation procedure.

The booking will only be considered confirmed once validated by the establishment and the corresponding pre-booking payment has been made.

7. Pre-booking

To confirm the booking, a pre-booking fee of €5 per day per guest may be required.

This amount is a booking advance and is non-refundable, except in the event of cancellation by the establishment or inability to provide the service.

8. User rights

The user may at any time exercise the following rights:

  • Access to their personal data
  • Rectification of inaccurate data
  • Erasure of data where applicable
  • Restriction of processing
  • Objection to processing
  • Data portability

To exercise these rights, you may contact the data controller at the email address indicated above.

The user also has the right to lodge a complaint with the Spanish Data Protection Agency.

9. Acceptance of conditions

By submitting the booking request, the user declares that they have read and accepted these terms and conditions, as well as the processing of their personal data in accordance with current regulations.